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I traveled recently on the airlines and professional a distress on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Doing the job and because of my asthma it had been very hot and I felt funny.
Obtain problems getting in contact with AA reservation by cellular phone, its normally active and impossible to speak to the reservation workers, the moment contacted. Would favor to speak by e-mail, make sure you give me an e-mail address of Ecuador Reservation Department. Many many thanks.
My husband and I ended up booked for honeymoon to NYC on Nov nine, 2015. Report locator: VDEURG. To the working day we ended up to leave, Our flight #4378 was cancelled resulting from no crew. We ended up booked for afterwards flight #5738, costing us a 50 percent day of family vacation. The SECOND flight was then cancelled on account of servicing challenge. Several alternate options were being made available but very little that would get us to NYC n the ninth. We experienced garanteed reservations at Hampton Inn, Occasions Sq. at $317 a night which were non-refundable as it had been under 24 hrs. We ere available a flight to Dallas that might get us website here out of Pensacola late but only if we drove an hour absent to Fort Walton Seashore airport. We took it, obtained in late and still left soon after 4 hrs snooze the next day. That cost us an additional $177.00 in hotel fees. My husband’s baggage in no way arrived in Dallas as we have been promised it could- mine took about one hour to discover since it was not to the carousel with the remainder of the flights luggage, We acquired into NYC per day after our honeymoon was to start out, with many worry and cost.
I'm writing to specific my disappointment with my modern vacation. I made preparations through American Airways to make sure that I could use my factors and I was happy with that. I bought a superb cost. As a result of an unexpected and regrettable stability breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport Information in lieu of Norfolk to receive there at a good hour. Our baggage however went to Norfolk. We rented an automobile and picked our baggage.Within the return flight and checked our baggage and after that got an email from YOU telling us of the hold off and determined by the information YOU furnished we rebooked into a afterwards flight.
I will say she(AA) found a afterwards flight for me on An additional airline,which I so appreciated,but she absolutely could have a lot more pleasurable in dealing with me.
A strategy in a comprehensive way describing with regard to the undertaking in addition to a documentation in the need in the communications in the shape of challenge communication matrix.
We will likely not fly American Airways ever yet again, and neither will my family and friends. they will get rid of quite a bit over the $863 he stated.
I just acquired off the phone with Connie Sanders inside the DFW Office environment. I asked for her identify since she was so type and helpful to us. I have rarely encountered anyone so helpful and caring. If your Reps could be like her you might have a wonderful airline.
I spent two hours plus a 50 % at AA counter and didn't have the choice as I happen to be instructed or to free my ticket and go home
I obtained a promo while in the mail from American Airways in reference to quick tracking to elite status. After i made an effort to log on to the web site while in the promo I couldn't come across it (aa.